These Terms of Use is the Agreement between Veterinarian Recommended Solutions (“VRS”) and you governing the use of our website, VRS’s website provides information regarding its products and allows you to purchase VRS products directly from VRS. Please read the following Terms and Conditions carefully before using our website. By using our website, you agree to be bound by these Terms and Conditions. If you do not agree to the Terms and Conditions you will not be able to purchase our products through the website. From time to time, VRS may make changes to the website which, by agreeing to these Terms and Conditions, you also agree to any changes that are made.  All purchases of products must be made by adults eighteen (18) years of age or older. By placing an order through VRS you warrant that you are at least (18) years of age or older. Your use of our website shall be deemed your acceptance of these Terms of Use and any changes that may be made to it.



Our website does not provide medical advice. The information on our website is for informational purposes only and is not intended as a substitute for advice or recommendations given to you by your Veterinarian or other healthcare professional. You should not use this information on this website for diagnosing or treating a health problem or disease or as a substitute for any medication or treatment. You should carefully read all product packaging and instructions before taking the product. Never disregard professional medical advice or delay in seeking professional advice because of something you have read on this website. You should always speak with your healthcare professional before using any medication or nutritional product. The information provided on this website and use of any products purchased from this website by you DOES NOT create a doctor-patient relationship between you and any of the Veterinarians connected with our website. You understand that dietary supplements are supplements to a diet and should not be misunderstood as drugs that can prevent, cure, medicate, diagnose or treat any diseases. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration.



The products that are offered for sale by VRS are based on a subscription plan. In the event that you wish to purchase any of the products contained on our website, you will be asked to supply certain information, including without limitation, your full name, address, telephone number and credit card information. You will create a password after you have completed your New Customer Registration which will allow you to access our Customer Center. You agree to maintain the security of your account on our website, including the confidentiality of your password and other account information. When you open a subscription based account, you are agreeing to pay all charges to your account, including any applicable taxes, in accordance with the billing terms in effect at the time that your charge becomes payable. VRS reserves the right to change the amount of, or basis for determining, any fee or charges for products we provide, and to institute new charges or terms effective upon notice to subscribers. VRS reserves the right to terminate any account at any time for any reason. If your account is terminated, VRS shall notify you.


Your subscription will be automatically renewed and your credit card will be automatically charged based on the order frequency you select for your account. You acknowledge and agree that VRS shall not be obligated to send you any renewal or advance billing notices or confirmations that your credit card has been charged. Provided that you give VRS at least seventy-two (72) hours notice by contacting VRS’s Customer Relations Department at 1-855-876-7387, you can suspend an order that is coming due until a later date, suspend the order indefinitely or terminate your subscription.


Your right to purchase products is conditioned upon our receipt of payment. If a payment cannot be charged to your credit card or if a charge is canceled for any reason, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating this Agreement. Nonetheless, you are required to pay any amount still owed to VRS at the time your account is suspended or terminated.


If you provide any untrue or inaccurate information, we may suspend or terminate your account and refuse all current and future use by you of our website. Account information and certain other information about you are subject to the terms of our privacy policy. However, you are fully responsible for all activities that occur under your account, including all charges resulting from unauthorized use of your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.


You agree to provide VRS with the foregoing information as well as any other information that you agree shall be accurate, complete and current, and to comply with the terms and conditions governing your purchase of VRS products.



VRS Veterinarian Recommended Solutions is committed to your safety and satisfaction. For safety reasons we never restock product, therefore, we cannot accept returned product. Once an order is shipped, the sale is final. We do not accept returned products or provide refunds.


Refusal of product delivery does not release the customer from payment liability.


All orders undergo a quality assurance review prior to shipping, but in the event an error occurs, VRS is committed to correcting it. Contact VRS’s Customer Relations Department at 855-876-7387 to report any error.

If you receive a damaged product, please contact VRS’s Customer Relations Department immediately upon receipt of delivery at 855-876-7387. We will provide instructions on how to return the damaged product VRS will replace any damaged product.



VRS is committed to protecting the privacy of the users of this website. We will not sell or distribute any personal information.  Although the website may contain links to third party websites, VRS is not responsible for the actions of the third parties, the content of their website or any products, information or services they offer.



All logos, custom graphics, photography, and trademarks and service marks contained on the Website are owned by VRS. All materials included on this website are protected by copyright, trademark and other laws are the property of VRS, unless otherwise noted. Unauthorized use of such materials may violate copyright, trademark and other laws. Authorized copies that you make of the material must bear any copyright, trademark or other proprietary notices located on the VRS website, which pertain to the material being copyrighted. Any modification, reproduction, redistribution, publication or re-transmission of any information from the VRS website, in whole on in part, without the prior written permission of VRS, is prohibited. All content on the website is copyrighted as collective work under the United States Copyright laws.



Under no circumstances shall VRS by liable for any direct or indirect, incidental, special or consequential damages, or loss of profits, good will or other intangible losses that may result from your use of our website or any data or information contained on the website, statements or conduct of any third party on our website. You acknowledge that this provision shall apply to all content available through our website. You agree and acknowledge that VRS’s sole liability for any reason to you, and your sole and exclusive revenue for any cause or claim whatsoever, shall be limited to the amount paid by you for any product purchased by you from our website.



We control our website from our offices within the United States. We make no representation that the content on our website is appropriate, legal or available for use in other locations. If you access our website from other locations you do so on your own initiative and are responsible for compliance with applicable local laws. You may not use or export the content on our website in violation of the United State Export Laws and regulations. Any claim relating to our website and the products provided through our website shall be governed by the laws of the Commonwealth of Pennsylvania without reference to its choice of law provisions. If there is a dispute between you and us, you expressly agree that exclusive jurisdiction and shall reside in the state and federal courts located in Pennsylvania.



These terms are effective until terminated by either party. If you no longer agree to be bound by these terms of use, you may cease your use of our website. We reserve the right to suspend or deny, at our sole discretion, your access to all or any portion of our website with or without cost.  You agree that any termination of your access to our website may be effective without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account.  You agree that we shall not be liable to you or any third party for any termination of your access to our website.



If you sign up for our e-mails, we may occasionally send you emails about special offers, changes in the website and other pertinent information about us and our products. We will not sell or distribute your email address to any third party.



These Terms of Use constitute the entire agreement between you and us and govern the use of our website and the purchase of our products.


Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right of provision.


If any provision of these Terms of Use is found by a court to be invalid, the remaining provisions shall remain in full force and effect.


You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our website or these Terms of Use must be filed within one year after such claim or cause of action arose or shall be forever barred.


We will not be responsible for any failure to perform, or delay in performance of, any of our obligations caused by events outside of VRS’s control.


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